Frequently Asked Questions
We currently operate the latest 2019/20 Luxury Toyota Landcruiser 200 Series vehicles. Forward facing leather seats and air conditioning is standard on all of our vehicles to enable comfortable travel in the harshest conditions. Upgraded with latest suspension system, tyres, roof rack and rear drawer system with fridge allows for additional safety and storage of equipment.
Your safety is our priority at all times, especially in remote areas. Each tour vehicle carries a satellite phone, comprehensive First Aid kit (including the latest portable defibrillator), fire extinguisher and all equipment required to operate in remote areas. All our tour operators are licensed and accredited in their respective states and hold current Senior First Aid/Bush Survival Certificates.
Outback Horizons caters to all group sizes, no matter how small or big. When you book with us, we tailor the tour to your group size and your desires. Whether you are a couple, friends, family or large group – we can provide adequate, appropriate transport and equipment to meet your needs.
Outback Horizons only employ highly experienced guides, who are friendly, knowledgeable and will focus on your safety and enjoyment.
Travel Insurance is highly recommended and essential when travelling. The three most important covers for comprehensive travel insurance are cancellation (in the event of rain, road closures etc), loss of baggage/personal effects, and medical, hospital and repatriation expense cover. Policies should be taken out at the time of booking.
There are a number of insurance providers available in Australia. If you are having trouble finding a suitable one, please feel free to contact us and we will provide assistance.
Outback Horizons’ tours are all inclusive. On camping tours, we will provide you with all bedding including a Blackwolf turbo tent or similar (small domes available for single clients), warm sleeping bags, deluxe 10cm mattress, a pillow, sheet (+ spare) and pillowcase (+ spare).
On our accommodated tours you will stay in wilderness camps, lodges and resorts. Please refer to itineraries for specific lodging details.
Our camping tours are hands on. You will need to help set up and pack down your tent and bedding (our guides are there to assist when required). When everyone helps setting up and packing down, it means we are all able to sit down and relax at the end of the day or be on the road earlier spending more time at destinations along the way. All cooking and meal preparation is done by our guides (some call themselves part-time chefs!).
On our accommodated tours, everything is carried out by our guides and/or lodging.
All campsites have toilets (some modern hybrids and ‘long drops’) and showers aside from Munurru (King Edward River). Where there are no showers – you can wash in the pristine waters of the King Edward River providing you have eco-friendly water safe soap. In addition to our nightly stops, there are toilets regularly along our journey.
Of course not! Our tours are all-inclusive, meaning all meals from lunch on day 1 to lunch on the last day are provided. We cater for vegetarians, vegans, coeliac (Gluten Free), lactose intolerances etc. Please inform when booking your tour.
Throughout the day we have fresh fruit and snacks available.
Example of Tour Menu:
Breakfast: Cereal, muesli, fruit, coffee, tea and juice. Bacon and eggs (cooked breakfast) available on certain days.
Morning Tea: Coffee, tea, biscuits, cake & fruit.
Lunch: Continental meats, smoked salmon, tinned fish, fresh salad, bread or wraps with condiments.
Dinner: We are all foodies! Cheese boards with Champagne, tasty pasta, barramundi fillets, casseroles, BBQ’s to name a few.
Whilst on tour, please bring your own (BYO) alcohol and soft drinks. All purchases to be carried out prior to departure date. Due to many alcohol restrictions, especially in The Kimberley it is not possible to purchase alcohol at many locations. Depending on tour itinerary, there will be opportunities to restock, usually after 4-6 days.
If you are drinking beer, please try and purchase cans, rather than bottles as we are required to carry all rubbish with us from many overnight stops. If your favourite beer does not come in cans, then we will try our best to accommodate. Wine bottles are perfectly OK! (cask wine not available at majority of bottle shops). You are on holidays, so please, enjoy yourself!
As space is limited, excess luggage must be stored at your departure port. There are a number of options, usually your lodging post-tour will store luggage for you and have it ready upon your return. If there are difficulties in organising this, we are happy to organise alternative arrangements. If you are travelling ‘one way’, freight services are available.
Absolutely! We have 12V/240V inverters fitted to all vehicles. Charging can be done whilst on the road during the day or at night.
Due to the remoteness of the majority of tours we operate, mobile coverage is limited. Other than major cities or towns, there is limited coverage and only Telstra is available at these locations. Providers like Optus and Vodafone normally only work in major towns (Broome, Kununurra etc). Some overnight camps/lodgings provide Wi-Fi, usually available at additional cost.
All vehicles and guides carry a satellite phone for emergency use. When away from the vehicle a satellite phone is carried at all times by the guide.
Most of our tours require a reasonable level of fitness, however we cater for all needs and will tailor an itinerary to suit – it is what we do best! Activities like hiking, swimming and exploring occur most days. There are also regular breaks throughout the day whilst in the vehicle.